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How much is delivery?
Delivery is FREE on every item we stock!
How long will my order take?
Unlike our competitors – every item on our website shows the estimated delivery time. These delivery times are given as a guide and delivery may be before, or in some cases slightly after this date. We always try to deliver your items as quickly as possible!
When do you deliver?
Deliveries can only be made during working hours, Monday to Friday and we cannot always provide an exact date at the time of ordering. For furniture items, you will usually receive a phone call a 1-2 days before delivery. If you want to know when your order will arrive, you can email our Customer Service team at firstname.lastname@example.org.
Where do you deliver?
We can only deliver items within the EU. FREE delivery applies to addresses within EU Mainland. If there are any issues we will contact you as soon as possible once your order is placed. If you would like some advice regarding delivery before ordering, please do not hesitate to email our sales team at email@example.com. Alternatively, you can use our live chat facility where our online operators are standing by to answer your questions.
Deliveries are made to entrance of your premises as per standard transport practices
Problems with deliveries
We use couriers for many of our items, and unfortunately damages can happen. If this is the case, please send us an email as soon as the item is received to firstname.lastname@example.org, and we will deal with this for you as a priority. If possible, please attach a photo of the damage to your email.